Shipping and Return Policy

If you ever have an issue with your unit, please contact us. Most issues can be easily resolved over the phone 503-588-7728.
If you ever have to send a unit back ship to Startouch c/o WDR 957 Browning Ave. S. Salem, OR 97302-6114.
Best way is USPS priority mail. Comes with free tracking. If it’s out of warranty please contact us for repair cost.
On warranty repairs, we pay return shipping cost. Warranty two year's parts and labor.

Shipping Rates


We ship world wide.


We have 3 shipping rates as follows.

USA priority $6.95. Take 2 to 3 days once shipped.

International Priority $24.75. Takes 8 to 12 days once shipped.

Canada Priority $ 20.55. Takes 8 to 12 days once shipped.

When placing an order just click on the drop down menu on shipping
and pick what applies to you.

Please note: We do not charge any handling fee's.
We only charge what our cost are from the post office. USPS